Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Standard delivery takes 5–7 business days. Express options are available at checkout.
Do you ship internationally?
Yes, we ship worldwide. International delivery times vary by location.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email.
Products
What materials are your t-shirts made from?
Our t-shirts are crafted from premium, sustainably sourced fabrics for maximum comfort and durability.
How do I find my size?
Please refer to our size guide available on each product page for accurate measurements.
Do your t-shirts shrink after washing?
Our fabrics are pre-washed and treated to minimise shrinkage. We recommend following the care instructions on the label.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition.
How do I initiate a return?
Contact our support team at support@mystore.com with your order number and reason for return.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and other secure payment options.
Is my payment information secure?
Absolutely. All transactions are encrypted and processed through secure payment gateways.